Shri Pralhad Joshi’s Vision for a Sustainable Future

In the heart of India’s evolving landscape, a day dedicated to celebrating the future of consumer rights was declared on World Consumer Rights Day 2025. Shri Pralhad Joshi, the Union Minister for Consumer Services, delivered a speech at this event, setting the tone for a vision that would revolutionize how consumers interact with products and services.

Key Initiatives and Efforts:

• Eco-Labelling: Shri Joshi emphasized the importance of eco-labelling in promoting sustainability. The Department of Consumer Affairs (DAC) introduced guidelines to ensure all products meet environmental standards, reducing waste and supporting sustainable growth.

• Consumer Protection: The government is dedicated to safeguarding consumer rights against unfair practices in trade and commerce. Initiatives like greenwashing initiatives aim to combat pollution and protect ecosystems while ensuring fair transactions for consumers.

• Grievance Resolution: Efforts to address grievances are ongoing, with the National Consumer Helpline (NCH) 2.0 seeing rapid growth. This service ensures instant resolution of consumer issues without lengthy proceedings, enhancing transparency and quality in shopping experiences.

Cultural Impact:

Shri Joshi’s speech highlighted India’s commitment to sustainability and community involvement. By addressing both personal and societal well-being, the government is fostering a culture that values harmony and progress.

Conclusion:

World Consumer Rights Day 2025 is more than a day; it’s a celebration of progress in consumer rights. Through initiatives like eco-labelling, equitable protection, and enhanced grievance resolution, India is setting the stage for a future where consumers know what to expect and can make informed choices, contributing to both their well-being and the health of our planet.