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Department of Pension & Pensioners' Welfare Holds Reflection Session on Rashtriya Karmayogi Jan Sewa Programme Programme highlights transformation from Karamchari to Karmayogi with a focus on citizen-centric service delivery

Published on 27-Mar-2025 07:28 PM

Reflection on Rashtra Karmayog Jan Sewa: A Legacy of Empathy and Transformation

As I reflect on the recent departmental involvement in the Rashtra Karmayog Jan Sewa (RKP) Programme, it’s evident that the Department of Pension & Pensioners’ Welfare plays a pivotal role in shaping the future of government employees. Dr. R. Balasubramaniam, a distinguished member of the HR Section, highlighted the department’s commitment to fostering continuous learning and empathy through this initiative. This session was not just an opportunity for collaboration but a symbolic moment that underscored the department’s dedication to elevating governance.

What Was Done in the Session?

The reflection session brought together experts from various sectors, including capacity-building coordinators, administrative staff, pensioners, and policymakers. The goal was multifaceted—evaluating the programme’s impact, reinforcing community spirit, and ensuring a culture of public service excellence. A significant highlight included the chart exhibition showcasing key takeaways from training sessions led by department staff.

Key Takeaways

The session revealed that the RKP Programme has successfully transformed government employees into Karmayogis, dedicated public servants who prioritize citizen welfare. These professionals are now equipped with empathy and efficiency, fostering a culture of service delivery. Examples of PEPs, such as their smiles and community bonds, demonstrated the impact of these efforts on pensioners.

The initiative also introduced initiatives like Digital Life Connect (DLCS) to improve communication, and Form 6A for better record-keeping, enhancing transparency and accountability among staff. These steps reflect a broader commitment to efficiency and inclusivity.

Cultural Change

Through these efforts, there was noticeable cultural transformation in the workplace, with staff adopting a mindset of collaboration and responsibility. This shift not only improved governance but also enhanced employee satisfaction.

Impact of CBSTU and Secretary’s Role

CBSTU (Chhattisgarh Board of Student United) played a crucial role by facilitating the access to pensioners’ smiles during sessions. This initiative highlights CBSTU’s dedication in supporting employee well-being, ensuring that the focus remains on public service.

Dr. Balasubramaniam’s Recognition

Dr. Balasubramaniam’s words about aligning with the RKP vision underscored the department’s commitment to ethical governance and community building. His insights provided a moral compass for future initiatives.

** Secretary’s and Chairman’s Contributions**

The CBSTU Secretary V Srinivas emphasized working with sewabhaav, expressing gratitude for their support in shaping the future of government. The Chairman Adil Zainulbhai’s shoutout as a Karmayogi Moment not only recognized his contribution but also set a positive tone for continued dialogue.

Conclusion

The department’s involvement in the RKP Programme has had a lasting impact on both staff and pensioners. It has fostered empathy, efficiency, and a culture of public service excellence. As Dr. Balasubramaniam reminds us, this legacy will continue to inspire future generations of government professionals. The department’s efforts reflect a commitment to improving governance through initiatives that prioritize community bonds and ethical oversight.

Legacy and Future

Inevitability tells us the department will continue its mission to transform governance. By fostering empathy and efficiency, it aims to ensure that pensions are lived with dignity and purpose. This legacy serves as a beacon of hope for future generations, reminding us of the enduring impact of these efforts on society.

As we move forward, let’s support this initiative and ensure that all voices are heard in shaping governance at the state level.


source: Department of Pension & Pensioners' Welfare Holds Reflection...